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TelPhone Features

Caller ID Block This feature allows your phone number to be hidden from a Caller ID service. To use this feature, pick up receiver, dial * (Star key) followed by 67 and proceed to dial your call as normal.



Voicemail is a centralized system of managing telephone messages. It mimics the functions of an answering machine, but uses a centralized server rather than equipment at the individual telephone.

To access your Voicemail from your phone

1. Lift receiver and wait for the tone
2. Dial last four digits you phone number or dial "00 + your full number"
3. Dial your password - by default it is last four digits of your phone number. Please change your password as soon as possible.

To access your Voicemail from another phone

1. Lift receiver and wait for the tone
2. Dial your full phone number
3. Wait until you hear your voice message
4. Press * (star) at any time during recorded message
5. Dial your password

TelPhone Premium Features

Feature

Price per month

Call Transfer

$4.00

Call Waiting

$4.00

Call Forwarding

$4.00

Conference Calling

$4.00

E-mail Delivery of Voicemail

$4.00

Unlimited North America

$9.95

Additional Phone Number

$5.00

E-mail Delivery of Fax Messages

$5.00



Call Transfer is a feature that allows redirecting incoming phone calls to a different number at any time during conversation.

To use Call Transfer feature

1. Press ## (Pound key twice) at any time during conversation
2. Listen for 'TRANSFER' voice message
3. Enter full phone number, with area code, where you wish to redirect call
4. Hang up

To use Attended Call Transfer feature

1. Press * (Star key) followed by 2 at any time during conversation
2. Listen for 'TRANSFER' voice message and dialtone followed
3. Enter full phone number, with area code, where you wish to redirect call
4. When third party answers, hang up to complete the Transfer

Call Waiting helps you avoid missing important callers when you're taking another call by alerting you when an additional call comes through. You can either accept the second incoming call or let it to go straight to voice mail. Call Waiting works with Caller ID so you can see who's calling you before you decide to interrupt your first call.

Call Waiting alerts you to incoming calls by sounding a distinct tone. To switch to new call press Flash button, this puts the original caller on hold and connects the second caller. To switch back to the first call, simply press Flash again.

Call Forwarding is a feature that allows the automatic redirection of all incoming calls to another phone number. With Call Forwarding you can answer your phone from another line, like your cell phone or office. You no longer need to give multiple phone numbers at which you can be reached - simply forward all your calls to a number where you're staying.

To activate Call Forwarding

1. Lift receiver and wait for the tone
2. Press * (Star key) followed by 5
3. Input phone number you wish to forward your calls to followed by # (pound sign)
4. Wait for break of connection tone and hang up

To deactivate Call Forwarding

1. Lift receiver and wait for the tone
2. Press *5#
3. Hang up

Important! While there are no limitations as to where the call can be transferred or forwarded, any charges or fees, including but not limited to long distance or connection charges, incurred by transferred call will be billed to your account

Conference Calling this feature allows connecting an additional participant to an existing conversation.

To add a participant to a call

1. At any time during a phone conversation press Conference button
2. Listen for dial tone
3. Enter full phone number or extension of additional participant
4. Wait for additional participant to pick up
5. Press Conference to connect all participants

If your phone doesn't have Conference button

1. Press Flash (or Hook Flash for old model phone) to get a dial tone
2. Dial *23 followed by number of extension of additional participant then press #
3. Wait for additional participant to pick up
4. Press Flash (or Hook Flash for old model phone) to connect all participants

E-mail Delivery of Voicemail This feature allows you to check and listen to your messages through e-mail. Receive all Voice Mail as an e-mail attachment .wav file sent to your personal address. You can save, store and forward them, like any other email.

Additional Phone numbers With TelPhone you can select additional phone numbers from different area codes or toll-free numbers all attached to the same phone line. When anyone calls your Additional Number, your main line will ring. Additional numbers can have different area codes allowing more people to call you locally.


Unlimited North America Call any timeanywhere in US or Canada (excluding Alaska, Hawaii) for one flat monthly fee.

Email Delivery of Fax Messages This feature allows you to view and print to your fax messages through e-mail. Receive all faxes as an e-mail attachment pdf file sent to your personal address. You can save, store and forward them, like any other email.






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